Privacy Policy

 

Last updated: 7/25/2026

Twice Store ("we," "us," "our") operates https://twiceshopping.store/ (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from the Site.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a. Information you provide to us:

  • Name, email address, phone number, shipping and billing address
  • Payment information (processed securely by our payment providers — we do not store full card details)
  • Order history and communications with us (e.g., customer support messages)
  • Account login details, if you create an account
  • Any information you submit through forms, reviews, or the newsletter signup

b. Information collected automatically:

  • IP address, browser type, device information
  • Pages viewed, time spent on the Site, referring URLs
  • Cookies and similar tracking technologies (see Section 5)

c. Information from third parties:

  • Information from payment processors, shipping carriers, and analytics/marketing providers we work with

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and payment processing;
  • Communicate with you about your order, account, or customer service inquiries;
  • Send marketing emails or promotions (only if you have opted in, and you may unsubscribe at any time);
  • Improve our Site, products, and customer experience;
  • Detect and prevent fraud, abuse, or security issues;
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers, such as Shopify (our e-commerce platform), payment processors, shipping/courier companies, and email/marketing service providers, solely to help us operate the Site and fulfill orders;
  • Legal authorities, if required to comply with a legal obligation, protect our rights, or respond to lawful requests;
  • Business transfers, in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your cart and session active;
  • Remember your preferences;
  • Analyze site traffic and usage patterns;
  • Deliver relevant advertising (if applicable).

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site (e.g., shopping cart features).

6. Third-Party Services

Our Site is built on the Shopify platform, and we use third-party tools for payments, analytics, and marketing (e.g., payment gateways, email marketing providers, advertising pixels such as Meta/Google, if used). These third parties may collect information directly through their own cookies or technologies, subject to their own privacy policies.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information;
  • Object to or restrict certain processing;
  • Withdraw consent to marketing communications at any time (via the unsubscribe link in our emails or by contacting us);
  • Request a copy of the personal data we hold about you.

To exercise any of these rights, please contact us using the details in Section 10.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not directed to children under 13 (or the applicable age of digital consent in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. International Users

If you are accessing the Site from outside Pakistan, please be aware that your information may be transferred to, stored, and processed in Pakistan or other countries where our service providers operate, which may have different data protection laws than your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: